What is the fix for this problem?
Hello to you Cksunde!Yikes, I can't have you not making phone calls! I hope you're already back up and running! Just in case I will be delighted to provide some additional information.Usually when you see an "Android Process" stopping/failing it means the phone has a glitch. This glitch could be caused by a bad update or application. You can first try to put your phone into Safe Mode and uninstall any applications that may have been recently installed or updated.http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=40882 If that doesn't work you may have to Hard Reset your phone. You can find the steps here:http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=35372The good news is most of your information is already backed up! Your contacts are usually backed up either via gmail/backup assistant. You can redownload your apps by visiting google.com/play. Your media is usually on your SD Card!Keep us posted!Thanks, MelissaM_VZWFollow us on Twitter @vzwsupport
