I'm tired of not being able to use the options that Samsung offers with their devices to make them compatible because Verizon deletes them so they can charge you more money. Verizon is going to lose a long time customer who spends a lot of money on new devices very often because you refuse to listen to what your customers want. I hope more people do the same and maybe when enough people switch companies you'll start listening. There are now way to many companies that have service just as good as yours and don't delete the Samsung pre-installed options. And they are cheaper than Verizon as well.