Really...
big_limits
Newbie

http://i174.photobucket.com/albums/w86/johnnybbass/2011-03-04161256.jpg 

Are they really selling fascinates at a $100 with froyo and say they cant do an efn thing for their current customers....

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PJNC284
Master - Level 2

looks like someone made a typo.

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big_limits
Newbie

See... Yet another rep that is feeding **bleep** then. His exact words... " yes it does have 2.2. Some of the new units are coming with 2.2 pre- loaded"

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Droidbotics
Newbie

Looks like someone up to their old tricks again.

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maryl
Contributor - Level 1

Interesting, very interesting. The way I feel about the froyo update now is.. If it happens it happens. Yeah it sucks that it hasn't happened yet, but it is wasting time and energy stressing over it. The lesson to be learned from this is... buyer beware in the future....

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wardcst24
Contributor - Level 2

Where did you take pic at

Thanks

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wardcst24
Contributor - Level 2

Just goes to prove all Verizon cares about is signing new Contracts

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SFObrien
Contributor - Level 3

That was circulated around last year on another forums site. It was determined to be a typo.

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PJNC284
Master - Level 2

Apparently this image is newer though. In the bottom right, it looks like it says "Valid 2/27-3/26"

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wardcst24
Contributor - Level 2

Not so sure about that look at the dates

2/26  -  3/27

The phone was not out last year at that time.

I think this is differant that is why i asked about when the picture was took  or where.

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SFObrien
Contributor - Level 3

Who knows, maybe they are shipping the new ones to the dentist for a procedure before going to customers who order them!

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TBhouston
Specialist - Level 1

and when you get the phone it won't have 2.2...i'm confused why you are so mad about an update that verizon has no control over

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gsp10
Newbie
So Maybe this is a sign that we might get the official froyo
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SFObrien
Contributor - Level 3

gsp10 wrote:
So Maybe this is a sign that we might get the official froyo

It's coming but nobody seems to know when.

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mrklndsy
Newbie

If you read the small print in the bottom of the tag in the photograph you'll notice the wording, "...depending on carrier..." describing the potential early termination fee.  What this means is that this picture is taken in a store that is owned and operated by John Doe Businessguy that is operating a store that sells equipment for multiple carriers.  They make their own rules, their own tags, and get their info from their own sources.  This unfortunately hurts both the customer and the carrier for which the store owner is selling contracts.

 

So long story short, this store owner that represents MANY carriers found the latest info on the Galaxy S line of phones, saw that the line in general was up to 2.2 and chose to advertise this generalization rather than confirming with his counterpart at VZW.   Every store, no matter who owns it, has a person at each carrier that is solely responsible for all business being done on behalf of that carrier by any non-carrier owned stores stores in that region.  It is sad since everybody sees the name on the tag and assumes that the carrier is behind it.  Also sad because if the the carrier is allowing this store owner to sell contracts on its behalf, then it is their duty to keep them informed, up to date, and provide appropriate literature on the products offered or pull their contract rights from that store.  This same sort of thing happened for the carrier that I used to work for all the time; and on more than one occasion, that carrier did the correct thing and told the non-carrier store owner to go take a hike.

 

Its a two way street.  Store owner's fault for not confirming the info on the Galaxy S line of phones for ALL the carriers that he sells for and the carrier's fault for not keeping his/her area non-VZW stores up to date with correct info.

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gsp10
Newbie
Well They represent verizon and they shouldn't have their sales people lying to their customers. thats bad customer service. My cousin is with tmobile and at least their reps know what they are talking about unlike crappy verizon
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M91-30
Contributor - Level 1

the reps in my local store are honest, and will not give false info, I asked them if/when my fascinate might get 2.2 (it already had it, though, lol), and they wouldn't mislead me. so, this is not verizon policy to mislead us, it's "rogue agents" as it were doing this.

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TedKord
Contributor - Level 1

M91-30 wrote:

the reps in my local store are honest, and will not give false info, I asked them if/when my fascinate might get 2.2 (it already had it, though, lol), and they wouldn't mislead me. so, this is not verizon policy to mislead us, it's "rogue agents" as it were doing this.


Well, no. It's not a corporate policy, and every large business has some folks who are less than trustworthy. This doesn't change the fact that Verizon should be held responsible for the information it's reps hand out. 

 

If VZW reps told people Froyo was due in 1-2 weeks, and it didn't come out (and still hasn't 3 months later), one of two things happened:

 

1) The rep spoke with no actual knowledge of the situation to make the sale or stall the return.

2) Verizon corporate told the rep the update was imminent, when it wasn't.

 

Either way, Verizon's fault.

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M91-30
Contributor - Level 1

they had no clue, in reality. trust me, this is the sales rep's fault, and only for lying to sell a product. nobody else's.

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gsp10
Newbie
I Just wish the reps understood their products as well as a car dealer understood their products
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Droidbotics
Newbie
It's s Verizons fault, who continue to hold back relivent info about OS updates. They probably encourage reps to mislead customers.
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