Out of nowhere, my phone started going to the reboot screen every 30 seconds or so, stayed there for a few seconds and then went back to the locked screen. This cycle just continues on and on. I haven't downloaded any apps recently so I don't think that's the problem. I tried cutting the phone off and back on, taking out the battery, clearing the browser....I'm out of ideas. As it is now, I can't use the phone because of this constant cutting out. Any suggestions would be greatly appreciated!
Hi DZSweetie!
Yikes, I can certainly understand your frustration with your device rebooting constantly. It's important to have a properly working phone at all times. Let's get this fixed. Alternate Hard Reset the device http://bit.ly/swCYZF . The Hard Reset will attempt to repair the corrupted software on the device, and reset the device back to original factory defaults. Once completed, please re-activate the device. Have a great day!
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport
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