Retreiving deleted text messages

ourcabininthewoods
Enthusiast - Level 1

Is there a way to retreive text messages that have been deleted?

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tikibar1
Community Leader
Community Leader

Did you have them backed up somewhere (cloud, Verizon Messages)?  If not, then once deleted from the phone, they're gone, unfortunately.

ourcabininthewoods
Enthusiast - Level 1

I don't think so

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vzw_customer_support
Community Manager
Community Manager
ourcabininthewoods,

Keeping your important text messages is essential. Let's see what can be done for you. Do you use the Verizon Cloud? If so, you may have a backup of your information stored there. Please verify this and keep us updated.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

ourcabininthewoods
Enthusiast - Level 1

I have Cloud but only my pictures were backed up. Smiley Sad

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vzw_customer_support
Community Manager
Community Manager
ourcabininthewoods,

We want your important files to stay with you. Just to make sure are you using the Verizon Cloud application or the desktop version online using your Verizon account? If using the application try logging in online to review your back up. Here is a link to help http://vz.to/1Ja9uCb. Keep us updated on your progress.


JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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