S Health not working

brilpitch
Enthusiast - Level 3

S Health shows Unfortunately has stopped. I purchased this Galaxy S5 last week and S Health has never worked. Any suggestions on how I can use this app? It is one of the reasons I went with the S5.

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GalaxyClass
Master - Level 1

Go into all apps and do a force stop on S Health, clear cache & data, turn off and uninstall the app. Restart phone and reinstall app again and go back to S Health as normal.

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nicholasbranson
Specialist - Level 1

I would try going into the application manager... should be under settings>applications>then application manager. You will want to swipe left until you get to the list of apps with "all" in the top center. Find the S Health app, tap it, hit force stop, and then clear data. See if that fixes it.

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brilpitch
Enthusiast - Level 3

didn't work

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GalaxyClass
Master - Level 1

Go into all apps and do a force stop on S Health, clear cache & data, turn off and uninstall the app. Restart phone and reinstall app again and go back to S Health as normal.

brilpitch
Enthusiast - Level 3

Awesome, that fixed it....thank you

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ElfinGent
Enthusiast - Level 1

Alright, kinda-sorta...you can't really "Uninstall" the app. You can only uninstall the "Update" and the only way to "Reinstall" the app is to reinstall the "Update" via Samsung Galaxy Apps or Samsung Apps. I did the latter and voila! This resolved the problem

GalaxyClass
Master - Level 1

Glad all is working, Happy New Year!       Smiley Happy