S21 Software update

kdb29127sc
Newbie

The software update in June has caused a lot of issues with the Galaxy S21 line. When will Verizon provide a fix for this unacceptable problem. It causes a lot of calling issues and is very widespread. Totally unacceptable!

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vzw_customer_support
Customer Service Rep

 

I do apologize for the device issues that you have been experiencing. I know this has been unpleasant for you. There is an upcoming software update to fix the issues with Galaxy S21 devices

 

Thank you for your posts. This behavior will be addressed in the next SU21 Software behavior.

 

 

-Roni

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nymhfan
Newbie

When is this update to fix this issue going to be available? We have been without usable phones for up to a month now!!

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