S21 cannot connect to wifi

716lilmoe
Newbie

I've reset my router/modem multiple times.. came to find out its my phone only. Reset my phone a few times to no avail

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vzw_customer_support
Customer Service Rep

Hello 716lilmoe,

 

I depend on my phone every day and would be concerned too if I were having any problems. What exactly is happening when you try to connect your phone to Wi-Fi? When did this problem first start?

 

-Christopher

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