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S21 samsung ,can't turn on motion pictures, button is greyed out

mishcap
Newbie
‎08-03-2021 10:59 PM

Motion picture button on camera is grayed out

 

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vzw_customer_support
Community Manager
Community Manager
‎08-06-2021 05:02 AM

Being able to use your camera features is essential. Let's gather more details about the motion picture option. Which Samsung 21 device are you using? Where was the device purchased? Have you ever been able to use the motion picture on this particular phone? -Rita K.

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acraftylady2
Specialist - Level 2
‎08-06-2021 07:12 AM

Read here.

https://us.community.samsung.com/t5/Galaxy-S21/Where-is-the-motion-photo-option-for-the-S21/td-p/168...

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