S4 Overheating and Apps Launch Spontaneously

formerappleuser

I've had my Samsung S4 two weeks and it heats up when I make a call.  It's almost too hot to keep on my ear.  And my ear (apparently) keeps launching the World Clock and parts of the Settings menus.  I know people have had this overheating issue.  Verizon support said to take the phone to a service center, but that just doesn't make sense for an issue that many people are having with new phones.  Does anyone know a solution?

Labels (2)
0 Likes
Reply
1 Reply
Klue
Master - Level 1

Yes, take it to a service center as you have something really wrong with your phone if it overheating to a point where you can't put it to your ear.  You could of asked for a direct replacement within your 14 day return period.

0 Likes
Reply