S5 Email how can I download attachments before downloading attachments?

mostlysatisfiedcustom

Using my Samsung S5 email app I get an email with a PDF attachment. I scroll to the bottom of the email to "load (or see) details". Then I touch the attachment and it scrolls to the right where I can either Preview or Download the PDF. touching either option results in the following Warning message, "You must first download the message to download the attachment." No matter what I do it keeps telling me the same thing. I have to download the message before I can view or download the attachment, but there's no where to download the message. My mind works like this, if I touch the download button, that means I want to download it, so download it already, don't tell I need to download it!!!

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mostlysatisfiedcustom

So the question is, How do you download a message or its attachment using the standard (delivered) Email app on the Sansung S5 on Android 4.4.4?

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acraftylady
Specialist - Level 2

Are you sure the message is all the way downloaded? Sometimes if it's a lengthy message I have to scroll down to let all of the message load. When I click the paper clip at the top of the message and select download I don't get that error it just downloads the attachment. Mary

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