S6 Edge Marshmallow Update

BriBri07
Newbie

I am unable to download the new marshmallow update. It says download unsuccesful. I already tried ot restart my phone in safe mode. I even did a facotry reset and same issue. Error code 411. What is going on?!

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

BriBri07, I'd be just as concerned with an update error as well. Let's help get your phone up to date. Since you last attempted the update, have you tried to update the S6 Edge since then?


NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply