S6 edge plus notifications stop working after marshmallow update

djmckinney
Newbie

My phone updated Friday go the marshmallow is on Sunday afternoon all my notifications stopped working they will only vibrate and I cannot tell which one it is because there's nothing in the notification bar. Verizon sent a replacement phone. I had everything set up and while I was busy cleaning my house it updated to the marshmallow is and the exact same thing happened again. I called in the tech support rep told me give it a few hours and let everything download and she would call me back. She never called back. I AM VERY UNHAPPY RIGHT NOW. MY S6 WORKED FINE BEFORE THE UPDATE. YES AFTER THE UPDATE I RESTARTED THE PHONE. SOMETHING NEEDS TO BE DONE ASAP!!!!!

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vzw_customer_support
Customer Service Rep

djmckinney, this is concerning to hear! What sort of troubleshooting steps have you attempted with this device?


HarleyE_VZW
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