S6 won't activate

breezy206
Newbie

I got my new S6 in the mail today and it won't activate. It just stays on the activation screen and acts like it's working but nothing happens...

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TheNatural
Contributor - Level 1

Have you accepted the Terms and Conditions yet via email or by calling the number? I had the same problem with a HTC One M8 I ordered last year. Make sure your old phone is powered off of course or that might cause issues. Call customer support if needed, at times a factory reset can fix the loop it's in.

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