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S7 Edge Nougat App Drawer Problem

Updated to Nougat on 3/8 and ever since I'm having a problem with my custom sort app drawer not saving after I restart my phone. I restart and it moves a bunch of my icons back to the end of the list. I sort them the way I want again, next restart, same [Removed] thing. It's driving me crazy!!!! Anyone else having this problem or have an idea how to fix it?

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Comments

Verizon_Support

We never want you feeling upset ImSixString. Software updates are meant to improve your phone, not cause you headaches.

Do you have the S7 or S7 Edge? Walk us through the steps you take to sort the apps. Do they only move back when powering off the phone?

JohnB_VZW

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

ImSixString

I have an S7 Edge. I have my app drawer custom sorted to my liking. When I restart my phone which I do every morning, after the restart some of the apps in my app drawer are moved to the end of my app drawer, even ones that are usually in folders. I redo the app drawer to my liking, moving all the apps back where I want them and it's fine until I restart my phone. Then a bunch of apps are placed back at the end of the app drawer again. It's a vicious, annoying cycle that never happened before the Nougat update. Also, it's not always the same apps that are moved.. Any help would be greatly appreciated.

Verizon_Support

Thank you for those details. We want to make sure we understand everything that is happening. Is this app drawer a separate application? Was it downloaded to your device or did it come preinstalled? If this is a separate application, is there an update available for it?

JavierMD_VZW

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

Ann154

The app drawer is part of the OS and can't be updated through the Play Store.

To the OP, perhaps you should contact Samsung directly to see if they have any suggestions as to why your custom organization of the app drawer isn't saving between reboots. One thought is to not reboot the phone EVERY day. I certainly don't reboot my phone every day. It is more like once every two weeks if that.

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