I've already tried:
Any other ideas?
Ok, I had to set up a verizon forum account just to post to this so you know I must be motivated. I normally just read these and then go on my way. I had the same issue with Pandora "Waiting for Connection. Retry?" or whatever. I found the previous answer in another thread on this forum. It worked. I did exactly what this other user directed including the booting into SAFE MODE, etc. Now Pandora popped up and has all my preferences and stations.
FYI - I am not taking credit for this. The other thread is locked:
Changing the permissions had no affect.
I was able to find a solution though:
1) Reboot phone into safe mode
2) Clear cache and clear data for Pandora app
3) Uninstall Pandora app
4) Reboot back into "normal" mode
5) Install Pandora app
Pandora now opens up and plays music again. I have a feeling booting into "safe mode" did something.
carabe11a , please don't stop the music! Are you able to browse the internet on your device with no issues?
LasinaH_VZW
Yes, I can still browse the web as well as use spotify or google music. It is specifically only Pandora that refuses to work after the update.
Complain to the Pandora application developers.
I was hoping someone here might have heard of the issue first since I've only seen people talking about this issue specifically with this phone.
carabe11a, we want to get things back to the way that it use to be on that device. Are you connected to Wi-Fi or our cellular data network when you have this issue? Let's refresh that application by tapping Settings>Applications>Application Manager>Tap Pandora>Select Force Stop & Clear Cache.
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I have tried it both on cellular and wifi. As I stated before, I've already gone through clearing cache and data and uninstall/reinstall in standard mode as well as doing all the same in safe mode. That has not worked. I've also submitted a ticket to Pandora but haven't heard back from them.
That was something that I had already tried and mentioned in my original post. It didn't work for me :smileysad:
I would give it another try. I uninstalled, reinstalled, cleared data/cache etc and restarted numerous times. Nothing worked. When I walked through this to a T it worked. Make sure to reboot in Safe Mode by picking Power Off and holding down the icon. Going to the app via settings, clearing data by holding down on it. Uninstall it. Shut down phone/reboot by picking Power Off and not restart. Start it up, install the app. It then prompted me for my username and password. It didn't do that in previous attempts (prior to using the posted steps) so it must have been retaining that info in the cache along with some other info I suspect. So, after adding my username and PW it then worked like it used to. Basically you need to wipe the app and anything associated with it off your phone completely. Good luck.
Tried again, didn't ask me for login afterwards, still not working. It's not a viable solution for me as it is definitely continuing to store something on the phone somewhere.
