S7 issues

[erica_edw143]

So just got the s7 the other day. Been driving all day and have tried multiple different music apps and for what ever reason I keep getting a buffing error or it drops the connection and have to reconnect. Is this a common issue with the new Android 6.0.1 software or is the phone just having issues? When I made the same trip just a few days ago with my s5 I didn't have a single problem.

[Ann154]

Check the network mode setting to verify it is set to LTE/CDMA mode.

[Tidbits]

Remake your APN. Copy everything but instead of using IPv6 change that to Ipv4/6 and let us know your results.

[erica_edw143]

I am not able to change the ANP and already changed the network setting too. It seems to be a software issue the more and more I tried to fix it.

[Tidbits]

add a new APN.  The original one can't be modified or changed.

[erica_edw143]

That it what I am saying the add option will not allow me to select it to try a different one. It shows add but it will not allow me to actually use it

[Tidbits]

Interesting it allows me to do it.

[vzw_customer_support]

Being able to keep your tunes rolling while you're driving is important, erica_edw143. I use my phone all the time to provide my entertainment while driving. Let's get this figured out. How long has this been going on? What happens when you browse the web on mobile data?

JosephE_VZW
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