S7 edge fingerprint scanner will not setup. Tried clearing the cache
mhickey31, the fingerprint scanner is a great way to protect your phone. Don't worry, we'll help you get this working. What kind of error message do you receive when you try to set up your fingerprint on your S7 Edge? Have you been able to set it up successfully before?
JosephT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Do you have corp email setup on the device? Although not likely I've seen some organizations seem to disable the fingerprint scanner if corp email is setup on the device. I know I know.. doesn't make much sense.
