S8 making crackling noise while on silent ??
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The crackling and popping started out as a random snap or pop occasionally. Now it does it whenever I launch an app whether sound is on or not.
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Hello, RDCRESS. Let's start by having you follow these steps to restart your phone in Safe Mode:
https://www.verizonwireless.com/support/knowledge-base-211218/ . Once in Safe Mode, please try opening a couple of the apps that came with your phone.
MatthewG_VZW
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If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I have done the following:
- Restarted in safe mode multiple times: sometimes the phone stops
making the noise and sometimes it doesn't.
- Unloaded / uninstalled all apps I've added since I bought the phone :
NO IMPROVEMENT
- Terminated numerous processes: No change
- Turned all volume controls to silent: No change
This is getting very frustrating.
I can not be without a phone as it is an integral part of my work.
This is unacceptable for a $900 phone.
Robert [removed]
Personal information removed as required by Verizon Wireless Terms of Service
