SAMSUNG S7 EDGE

emanuel16
Newbie

I have a samsung s7 edge with a pink vertical line does warranty cover this.I woke up this morning and turned on my phone and had a pink line going throught the phone.i thought the line would go away but never did.it just gets annoying.any help would be helpful

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kathy65793
Master - Level 1

Call Samsung and let them know what happen to your phone you are not the first they are aware of it

Please let us know how they handle it

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vzw_customer_support
Community Manager
Community Manager

@emanuel16 Having a line in your screen just will not do. Let's get to the bottom of this. To qualify for a warranty device your phone needs to be under 1 year old and free of any damage. Does your device have any damage http://vz.to/1VaIpAZ? Does this line appear when your phone is in the start up sequence as well?


AdrienneP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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