Hi! So within the last week I notice my phone has been dying at an alarming rate (instead of going almost 16 hours without having to charge it I now have to charge it within 4 or 5 hours). Mind you my S3 is only 5-6 months old. I have noticed within the past day that while at home my phone is constantly connecting to my WiFi. Also for most of yesterday my screen would not turn off and into power save mode after answering a text, phone call etc. (I would have to click the side to lock it and turn off the screen). I ran a virus scan, which came back as clean. After spending most of yesterday researching this problem online I have turned off the power save mode, which does not seem to have helped.I have also turned WiFi off. Most responses on other tech sites apply to Sprint and AT&T who have different screen than Verizon. I have seen to enter into some hidden screen to enter this*#0011# but I am not sure if it's legit or not. I have two apps on my phone outside of what is factory loaded from Verizon. I do not want to keep my WiFi off all the time but I am desperate! Any suggestions? I have seen previous posts in which someone from Verizon just copies and pastes the same answer and Verizon please do not do that now!
Hi DaniDee126,
The alarms have been heard and I am here to offer my personalized support! Did this seem to start after installing a new application or updating an existing one? When checking the stats in Menu>Settings>Battery, what are some of the top processes using the battery? Are you streaming music or videos more frequently? Have you adjusted your brightness settings to conserve battery life as well? I am more than happy to offer my help to increase the enjoyment of using such an awesome device!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
I was experiencing the same battery drain after the most recent firmware update. Yesterday, I went into settings:applications:all and proceeded to disable many of the ones I considered bloatware (not every app allows disabling). I disabled all VZ apps that could be disabled, Kindle, Best face, google play books and magazines, media hub, paper artist, swype, talkback and several Samsung applets. The battery drain improved substantially.
Hope this helps -
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