I just purchased a Samsung 20 and one of the cameras shattered as it was in my purse. I had a Samsung 6 for years and never had a problem. I have had this phone for 8 days and neither Samsung or Verizon will replace. For $1200 I would expect higher quality. Do not purchase this phone....it is cheaply made and not covered under warranty.
Physical damage was never covered by warranties.
My S20 is fine because I keep it in a functional case that protects it.
furnesc, we're sorry to read that your camera broke. We know it's important to have a working device, and we'd love to help in any way possible. Please reply to our private note to better assist you.
AaronS_VZW
Start a new topic or ask questions in the open forum.
