Samsung A51 drops wifi connection, have to restart the wifi

tbaxsal
Newbie

My wife's Samsung A51 keeps dropping the wifi connection while at home and work. She has to restart the wifi service to re-connect. 

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vzw_customer_support
Community Manager
Community Manager

tbaxsal, making sure that your wife's device can stay connected to Wi-Fi is a must. Please tell us, does the phone drop connection when it's connected to other Wi-Fi networks?When did this issue start happening? Is the device software fully up to date?

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