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Samsung Fascinate Bluetooth Issue

Having trouble with the Fascinate and with Bluetooth devices. Connected/paired the fascinate to car and earpiece. Both devices experience same problem. Hear static and noise when making/receiving calls. Calls appear to connect; however, can not hear person through noise. Any suggestions out there..Blackberry works fine with same devices. Was purchased as a certified pre-owned.

Comments

GinaH_VZW

I'm sorry to say it appears the issue is related to the Fascinate especially if two different bluetooth devices are experiencing the same issue and works fine on another phone. We recommend to take your phone and earpiece to a Verizon Wireless store with a tech for a hands-on evaluation. You would be able to exchange the phone at no charge as long as you are under the one year warranty and there is no physical/liquid damage. You can also call (866) 406-5154 to troubleshoot and have a replacement sent to you.

EP88

Thanks... A new phone was shipped and the bluetooth works great as anticipated!

It was diffcult convincing the store tech.......goal accomplished!

D_C

Im having simialr isssues with Two Fascinates. Both my wife and I have recently received the over the air Froyo 2.2 update. Since this update, both phones do not connect properly with our two Kia vehicles. Searching the internet, and calling customer support, getting to the next level tech support and thus sent directly to the manufacture's tech support all have ended in a big "I dont know" Can someone please help!

Everything worked PERFECTLY until the Froyo 2.2.

I have done a COMPLETE hard reset to factory defults on both phones, added the language voice input outputs from the market, but still have the same issue.

The issue is that the phone can connect to the Car 1 time. once that call is ended, it will never reconnect until you pull the battery and restart phone. this starts the whole process over again... 1 connection, 1 call. then nothing. I want Firmware 2.1 back!

Andy

D_C

One more thing. When the first and only bluetooth call is disconnected, the phone has a series of Hard vibrates. One when the call is ended, then TWO shortly after. Once these HARD vibrates are done, the phone will not connect again, and the phones also do not function correctly. Sounds and ringtones are choppy and swipe is almost impossible to make work. HELP

bluestar

D_C wrote:
Im having simialr isssues with Two Fascinates. Both my wife and I have recently received the over the air Froyo 2.2 update. Since this update, both phones do not connect properly with our two Kia vehicles. Searching the internet, and calling customer support, getting to the next level tech support and thus sent directly to the manufacture's tech support all have ended in a big "I dont know" Can someone please help!
Everything worked PERFECTLY until the Froyo 2.2.
I have done a COMPLETE hard reset to factory defults on both phones, added the language voice input outputs from the market, but still have the same issue.
The issue is that the phone can connect to the Car 1 time. once that call is ended, it will never reconnect until you pull the battery and restart phone. this starts the whole process over again... 1 connection, 1 call. then nothing. I want Firmware 2.1 back!

Andy

I have the exact same problem. Phone connects to Bluetooth in my car one time and one time only. Every subsequent attempt to connect fails. However, this was the case for me running 2.1 as well. No change after 2.2 update.

fun2luv84

I am having the same exact issue with my Samsung Fascinate and my 2011 Kia sportage. It works perfectly....ONE TIME. It will literally allow only one phone call and then it will not connect anymore until I reboot my car and my phone. This is ridiculous, especially since I just got my car and phone, and of course now I have a 2 year contract which means I have 2 years until I can actually use my bluetooth car system. Please give me a heads up when this problem is fixed!

fun2luv84

I know exactly what you mean, my fascinate does the same thing with the weird vibrating. I know once it vibrates those 3 times, I am doomed and has lost its bluetooth connection. This is absolutely ridiculous. I am regretting ever changing to Verizon and wont get to use my new car feature for another 2 years.

rebecca529

I am having the same issue - my Fascinate will not consistently connect with the Bluetooth on my home phone system, my brand new Kenwood stereo in one car, or my brand new 2011 Honda Odyssey. They must be all on the same technology. It will drop calls from the Bluetooth within seconds, it will not recognize that it is no longer connected and I cannot hang up the call from the Bluetooth so the car continues to think it's connected until I finally turn off the phone completely so that I can hear the radio again. This is SO frustrating - what is Verizon doing about this??

I have been a faithful owner of Samsung cell phones since my very first phone in 2000, and if I have to completely replace a phone that is less than a year old, it will not be with another Samsung.

bellerin1

Same issue here! When are they going to fix this phone. I did a 1 year agreement and paid $400 for this POS phone. I'M STILL MISSING TEXT AND HAVING BLUETHOOTH ISSUES. Please fix my phone....I'm glad I did the one year so I can am eligible for an update but **bleep** that my phone only worked 50% of the time and it cost me so much $$$

SOMEONE PLEAAAAAAAAAAAAAAAASEEEEEEEEEE HELP US OUT HERE!

Texasely

I am having a similar issue but trying to Bluetooth with my MacBook Pro. It says it connects but then when I want to transfer data or songs, pics etc. it says it's not set up for this. How do I get it set up for this?

rsphoto

I just purchased a goroove airband headphones, and the skip forward/back, play/pause functions so not work. When there going to be a bluetooth patch?

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