Samsung Galaxy S3 connecting to internet problems

jam8616
Newbie

Ever sense the last update i cant connect to the internet using the goggle search bar, it doesnt matter if im using the network or wi-fi. I type something in the search bar and it just sits there and does nothing. Has anyone had this problem or know how to fix it?

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vzw_customer_support
Customer Service Rep

Let's get you connected once and for all jam8616. I am not showing there is a known issue with the browser after the update. Can you try resetting your network by removing and reinserting the SIM card from the device. To do this click, http://vz.to/1qiHoHN then test device.

Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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