RetiredTrooper, we can help you get rid of that device. Are you wanting to delete all of your personal information on that phone? If so, then you will need to hard reset that phone in Settings>Backup and Reset>Factory Data Reset>Reset Device>Delete All.
Thank you. I have already done a factory reset. Afterward, I turned on the phone, picked English for the language and the next screen stated that the SIM card has already been activated and then shows my phone number. How do I deactivate the SIM card or simply get my phone number off of it? Thank you for your time.
We appreciate you trying the reset, RetiredTrooper. Our friend Ann154 actually had the best suggestion since a used SIM card should not be sold along with your phone to ensure your account security. If you remove your SIM card from the phone, your account programming details will no longer be on the device after a reset is completed. The new owner can visit a Verizon Wireless store http://bit.ly/3SdsA to pick up a new SIM of their own if they need one.
