I keep getting an error saying the update was unsuccessful and error code 411. Can anyone help me?
Hello there, KelBel242. Please accept my regrets over any challenge you've encountered with the update. Is this still an issue for you? If so, can you tell me some other details? I'll need to know what zip code you're in, when you last tried the update, and which version of software your device has now (go to Settings> About phone> Baseband version and Kernel version. Thank you.
DionM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
