Is anybody else having WIFI problems since upgrading to Android Marshmallow? So since I upgraded my WIFI connection is always dropping.
Thanks!
Try Turning off power saver mode. This should take care of your problems. Seems to be a bug in power savings mode
that's preventing apps from accessing the internet
good luck
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Yes, Wifi connectivity problems, streaming apps do not stream continuously unless the app is front and center. I did the 'Wipe Partition Cache" & it has not helped.
Yes, I was losing my data connection, both wi-fi and 4G, after the Marshmallow update. I reset the network connections on my S6 and now wi-fi is working again (You'll lose all your saved wi-fi info).
I'm still having trouble when it is just 4G, even after resetting the network connections. I'm looking for a solution and hoping that Verizon/Samsung are working on it.
I am and my music apps are not working right (I have Pandora but I also tried iHeart). Screen flashing has been a problem too. I treat my phone very well and I don't bog it down with lots of apps. I did not have any issues before the update.
I am having this exact issue. Pandora won't stream and I can't connect to the Google Play store. I can watch you tube and listen to google play music, so it is very specific to the app.
Some apps work when WiFi is on and some do not. I have found 3 that do not work when WiFi is on so far. Google Maps reports no connection, team viewer fails to connect, Lexus remote crashes on start up. When ì turn WiFi off and use mobile network all 3 work fine. Let's hope for an update. I am pretty sure other apps are also failing o. Wifi.
Fabrice, we want to ensure you stay connected. Have you made sure it is not the modem you are connecting to? Are all devices able to connect?
LauraL_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
FBrown, we want you to have an excellent 4G LTE connection. What zip code are you at? Does this happen inside, outside or both?
JoelR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes I did check the modem as well. I restarted it, cleared the cache for all my apps and I'm still having the same problems. Just like others mentioned here already it looks like some apps aren't working properly. I know Facebook for instance is not working properly on the phone. But there are other apps too. But when I switch to mobile data they all work properly. I even re-installed some of the apps and it did not fix the problem.
Thanks,
Fabrice - we certainly want to ensure that you're able to use your apps while on Wi-Fi. Let's delve in a bit deeper. Have you reset the network settings on your device in order to reset the wifi antenna in your phone? If not, please do so as follows: http://vz.to/1S8HRuB. Please then retry the connection to your Wi-Fi network. Also, have you ensured your wireless router is running the latest firmware? As the software updates for most devices, it is vital to ensure that your router, bluetooth systems in cars or wireless speakers are also up to date to maintain connectivity.
EbonyR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Let's get this device working flawlessly. Have you completed a backup of your device recently? We don't want you to lose any information.
RobertH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I haven't done any backup recently and I did reset the network setting and all. The problem must be apps compatibility with Android Marshmallow. It actually may not be a problem with wifi based on my tests. So using Facebook again, I downgraded it to the factory version (disabling the app let's you do that) and now so far I haven't seen the same problem. But again, other applications that got upgraded along with the phone OS are misbehaving. 'No internet connection' when I try to sync/refresh.
We want your device to work as intended, Nytewynd. Issues specific to applications are commonly resolved by deleting the application and then installing again. Please delete Pandora, power your phone off/on, and install it again. Test and keep us posted.
AntonioC_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Like I said I already done that. With all due respect I think sometimes you guys forget some people are tech savvy lol. It was one of the first think I have.
Anyway, based on my research and the communication I got with some of the apps developers it looks like the power saving mode that comes with the latest update is very rough on restricting background processes. So anyone else experiencing the same issue should try to switch off the option.
Hopefully Samsung Samsung will fix this sooner than later. I had always used power saving mode without problems until.
Thank you for your help though. I really appreciate it. Hopefully this is really the problem and nothing else will happen.
Yes thanks, I did figure that one out eventually.
