Spent 3 hours on the phone with Verizon support 4 weeks ago and was assured the problem would be fixed. Still is not fixed and unable to receive SMS texts on my WiFi tablet. Verizon will not allow Samsung messaging application to sync with the phone so forced to used Message Plus.
The A7 is a new tablet. If Verzion is forcing the use of Message Plus then it should be well supported.
Very Frustrated Verizon Customer
I downloaded to my app... but am I missing a step? I can't find file and not sure what I accomplished. Missing a step?
Kathy
@Kathycox916 wrote:I downloaded to my app... but am I missing a step? I can't find file and not sure what I accomplished. Missing a step?
Kathy
Just 'downloading' doesn't install it. You have to find it and 'run' it to install the app. Have you uninstalled/removed data/cache of the app before running the new install?
Thanks for your assistance. I cleared the cache and restarted and was able to install. I can now send text messages but no option to call. Thoughts?
Kathy
Start a new topic or ask questions in the open forum.
