Samsung Music keeps loading and showing in notification area

Piercussion
Newbie

After upgrading to Android 4.3 JB, Samsung Music now keeps loading on it's own after I close it. It also shows up in the notification area. Is anybody else having this problem or know how to keep this from happening without disabling the app in Application Management?

Thanks!

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sherbert
Enthusiast - Level 2

lots of views but no answers!  So frustrating.

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Ann154
Community Leader
Community Leader

sherbert wrote:

lots of views but no answers!  So frustrating.

There have been 171 views since you posted this and when I am now viewing it.  When there are hundreds of thousands of register members, 171 views doesn't seem like a lot.

Could you be accidentally touching the icon for the app?  I know I do that quite often with the Maps app.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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mbond86
Newbie

I'm having the same problem since upgrading. Need help!

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mbond86
Newbie

When I switch on the phone sometimes the Samsung Music widget shows up on my lock screen with a sample of a Lady GaGa song. Frustrating.

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rossw56
Enthusiast - Level 2

Same thing....randomly comes on throughout the day. After I close it out it will come back on again. Very frustrating

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Bubbaszone
Newbie

I clicked the image on the notification and then went into settings and chose the option to clear all data.  Seemed to make the notification disappear.  Hopefully won't be back.

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Rudolfo
Newbie

I have done that at least a million times since the update.

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Rudolfo
Newbie

Same issue since update. WE NEED A FIX PLEASE.

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Core2
Specialist - Level 1

Disable\turn off the App under Settings > Application Manager if you don't use or want it.

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Rudolfo
Newbie

I just did this and it is still coming up.  I am not talking with Samsung Support so maybe they will help me.  We have tried a "soft rest" but as soon as I rebooted the phone, it was back.

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mbond86
Newbie

I had to resort to turning off all the Samsung related apps that would allow me to. Didn't want to, but it works for me.

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