My Samsung S4 will not charge. I've used the charging cord on another S4 and it works.
Bad charging port on the phone? Bad battery?
It must be a bad port. Just started getting difficult to connect then just nothing. I cleaned it with a soft clean brush. It's not the charging cord.
few of options.
Mekay,
Having a phone that will not charge is defintiely cause for alarm and we want to help get this resolved for you as soon as possible. Does it show any prongs or anything missing from your original charger or the charging port in your phone? Any physical damage of any kind to your device? We're here to help get you back on track.
CandiceH_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Well, I fixed the problem. I didn't think of changing the electrical plug I
was using! Sheesh!
On Mar 8, 2016 4:34 PM, "Verizon Wireless Customer Support" <