Samsung S9+, downgrade to previous version

Sherky1009
Newbie

Is there any way to go back to G965USQS7DTE1 from G965USQU7ETG2?

I get that things need to change over time.  However, this "upgrade" deleted my custom dictionary that includes my last name and a bunch of words that I commonly use, that are no longer available.  Samsung Keyboard will not recognize any of these words as words, so if I want to use them, I have to type them manually letter by letter.

This is horribly inconvenient.  The people in charge of this update need a slap upside the head.

Labels (1)
0 Likes
Reply
2 Replies
vzw_customer_support
Community Manager
Community Manager

Hello, we can provide guidance through here. To submit feedback regarding changes caused by released software updates, please directly contact the manufacturer of your device.

 KerryC_VZW

0 Likes
Reply
Ann154
Community Leader
Community Leader

No, you can't revert back to the previous version of the OS. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply