Samsung galaxy s21+ 5g black screen
Lirpa497
Newbie

My phone screen all the sudden went black. It will vibrate and I can hear it receive messages but I can’t access anything. Tried restart, but nothing!!

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vzw_customer_support
Customer Service Rep

Hello, Lirpa497. I'd be more than happy to look further into this issue with you. Since restarting the device didn't resolve the issue, I'll be sending you a Private Note in just a moment. Please reply there, so we can look further into this issue.

*Gabriel

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