The update will not download on my phone. It just stays there at 0% downloaded. It then slows my wifi connection down so much even after I give up and pause the download that I can't open up any website. It isn't my wifi, modem, router, etc. I've checked all of that and it all runs smoothly on my other devices. I have reset network settings on the phone, the only thing that I have NOT done is a factory reset.
I also can't download without using wifi.
Any suggestions??
