My phone will not allow me to swipe my screen saver to access my apps. Before it came on, I couldn't access my apps either. I can't even power off because it requires the screen touch. PLease help!
We’ve got the help you need KBaum2014. I can see why you’d be so concerned with getting the phone working again, especially when it won’t power off. We’ve got an awesome trick to help. Please open this link and try the steps http://vz.to/1L4y1o7 . Just to be sure we cover all the bases, is this the first time it’s done that? Has anything happened to the phone recently?
StevenM_VZW
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