Security Update Won't install
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Got a new S7 yesterday. A few Android updates successfully took place. 1 update won't install. I get the notification to install, go through the install procedure and the phone reboots. After a few minutes, I get the "update available message". The update is NRD90M.G930VVRS4BRA1. Any ideas would be appreciated, thanks!
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App was blocking update. VZW had me reboot phone in safe mode and was successful.
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We're so glad to hear you were able to get your device updated, tincan7. Please feel free to reach out to us for any future assistance, http://spr.ly/6589DTElx.
DanielleR_VZW
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