Since the last update for the s7 my phone battery dies soo fast. What Can we do to fix it?

Timbospaulding

Since the last update for the s7 my phone battery dies soo fast. What Can we do to fix it?

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vzw_customer_support
Customer Service Rep

Thank you for your patience, Timbospaulding. We want to be sure we take every step to improve the overall performance of the battery and I’m happy to continue helping.

The next best step will be to run a diagnostic http://vz.to/1tuzrWq  on the phone to check the overall health. Besides the software update, have you made any other changes to the phone? Have the phone suffered any physical or liquid damage?

SteveR_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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kathy65793
Master - Level 1

Have you cleared the cache partition in recovery mode? you can also try here

http://thedroidguy.com/2016/10/solutions-galaxy-s7-battery-drain-issue-issues-1066207

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Timbospaulding

Did it all but still drains.

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vzw_customer_support
Customer Service Rep

Timbospaulding,

My phone is my everything so if suddenly my battery was dying quickly after a software update, I'd be upset too. How long is your battery lasting?

ErinW_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Not long maybe 4 hrs if that

Sent from my Verizon, Samsung Galaxy smartphone

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vzw_customer_support
Customer Service Rep

Four hours is not very long at all. Let's get into specifics. How do you normally use your phone (apps, GPS, streaming, etc)? From your phone, please go to Settings>Battery, are there any apps or services with high battery consumption?

AndreaS_VZW

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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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I mostly use Snapchat Google chrome and also a little game and texting people that's it

Sent from my Verizon, Samsung Galaxy smartphone

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vzw_customer_support
Customer Service Rep

Thank you for your patience, Timbospaulding. We want to be sure we take every step to improve the overall performance of the battery and I’m happy to continue helping.

The next best step will be to run a diagnostic http://vz.to/1tuzrWq  on the phone to check the overall health. Besides the software update, have you made any other changes to the phone? Have the phone suffered any physical or liquid damage?

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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dexman
MVP MVP
MVP

Smartphones have a tool that allows you to see how much power is being consumed by various apps. If you haven't checked it, here is the location:

SETTINGS -> BATTERY. Scroll down to App power monitor. You also have the ability to enable 2 levels of power saving (mid & max). If you haven't experimented with either, try choosing one to see if the limitations and battery life extension are worth the while.