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So is the Fascinate trade in program officially over?

Ive been having problems with my fascinate even after this new update and was wondering if the trade in for incredible or charge was still a possibility?

Comments

Jax_Omen

The program was a stopgap while they waited for this software update, so I would assume it's over now. It was only to replace phones having a very specific problem that was software-related anyway.

cjr4497

it is over. my fascinate crapped out on me yesterday and i couldn't do the swap because of some new fantastical update that is coming August 2nd. it is "supposed to fix any and all problems associated with the fascinate" according to verizon tech support.

nickjr

cjr4497 wrote:
it is over. my fascinate crapped out on me yesterday and i couldn't do the swap because of some new fantastical update that is coming August 2nd. it is "supposed to fix any and all problems associated with the fascinate" according to verizon tech support.

Have you not already updated to ED05?

ChristinaB_VZW

Thank you Nickjr, for advising of the ED05 update. For those other Fascinate owners out there, I would like to provide the information on performing the update, if they have not already done so.

From the main screen, press Menu

Press Settings

Press About Phone (have to scroll down)

Press Check for Updates

Additionally, here is a link that also provides these steps, as well as the details and benefits of the ED05 update.

http://support.vzw.com/system_update/samsung_fascinate.html

Have a good day and thanks again Nickjr :smileyhappy:

SFObrien

The question is when will it start again due to ED05 being another failure?

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