After upgrading to lollipop, I cannot access sound and notifications in the settings. Aftrr selecting this option I get a pop-up "unfortunately settimgs has stopped " I've cleared settings cache and tried a battery pull.
You can also try using the Verizon software upgrade and repair tool if you've got a PC to try keeping some of your personal data (like call logs, text messages, contacts) intact:
http://www.verizonwireless.com/support/knowledge-base-80195/
Instructions, including backup and restore of some data, can be found at:
http://www.verizonwireless.com/support/knowledge-base-80201/
I'm having the exact same problem. I am very frustrated with it as I used Blocking Mode nightly. Now I can't setup the new Do Not Disturb feature. So I'm stuck with either all or nothing for sound. Please fix this ASAP.
Just upgraded to lollipop this morning, and also experiencing this problem. Please fix!
I've done a cache partition wipe and the only thing that did was reset all my settings (ie, the bubble popping sound when I type on the screen and now I can't change the dam sound)
The only other thing I can think of doing is a factory reset : (
Looks like from another thread (Applied the update on Friday. Now the "sound and notification" setting does not work. When i click it i get "Unfortuna…) the factory reset worked.
I'm experiencing the same issue since the Lollipop upgrade.
Surprise...No response from Verizon
