I just purchased and activated 2 S7s (on 2 new lines) and plan on registering for my BOGO rebate. If I go to the VZW store and have them move one line from the S7 to an S5 I already own, will I still be eligible for the BOGO rebate? I'm not stopping service, just switching phones, and plan to continue the S7 device payment plan as agreed. I plan to sell the spare S7.
Thanks.
Solved! Go to Correct Answer
Okay Ted: We are here to provide additional information about your question. Thank you to everyone in the community for responding. Here is some more information directly from my recourses. This is more of a question about our Device Payment plan. The BOGO would not impact the line as long as it remains active. Selling the phone would also void the warranty.
What happens if a device purchased on device payment is moved to another line or account after purchase?
When a device purchased on device payment is moved to another line or account after purchase, the original contract is not updated and remains with the original line with which it was initiated. If any line discounts are associated with the device on a monthly device payment agreement, the line discount may drop off.
Can a device purchased with a monthly device payment agreement be swapped to another device after purchase?
Yes, the Device ID can be manually changed and activated on another line.
RalphTTT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
you can swap device no issue there...you can sell extra device .but you need to look on BOGO promotion T&C first before you make any changes
naansalad wrote:
you can swap device no issue there...you can sell extra device .but you need to look on BOGO promotion T&C first before you make any changes
I read the the BOGO terms and conditions. I don't see a problem unless "Termination of service" includes continuing the service but switching phones. I was hoping someone from Verizon would chime in.
are you going to add a new line
just add a new line to take advantage of this offer in T&C
....
As I said in my original post, I added both lines.
I'm asking here because I've had different Verizon employees say switching phones is fine (w.r.t. the BOGO program) while while one recently said the opposite.
as long as you want to swap device answer is yes.....if its same sim card size you can just swap sim cause where ever sim goes number go there....
Thanks. I still would appreciate a response from a Verizon employee regarding if switching phones affects my BOGO eligibility..
If you need an immediate response, you should call customer service at 1-800-922-0204 from a landline or *611 from another Verizon phone.
It could be a day or so before a VZW rep might reply to this thread.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I got this answer through DM on Twitter:
"...However, in order for the BOGO to be eligible the devices do need to be active on the line of service with the Device Payment active as well on the same line of service. If the device is not active on the line of service, the Device Payment remaining amount would be billed on the following bill and that would render the line of service ineligible for the BOGO promotion. "
So there you go.
Okay Ted: We are here to provide additional information about your question. Thank you to everyone in the community for responding. Here is some more information directly from my recourses. This is more of a question about our Device Payment plan. The BOGO would not impact the line as long as it remains active. Selling the phone would also void the warranty.
What happens if a device purchased on device payment is moved to another line or account after purchase?
When a device purchased on device payment is moved to another line or account after purchase, the original contract is not updated and remains with the original line with which it was initiated. If any line discounts are associated with the device on a monthly device payment agreement, the line discount may drop off.
Can a device purchased with a monthly device payment agreement be swapped to another device after purchase?
Yes, the Device ID can be manually changed and activated on another line.
RalphTTT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Thanks RalphTTT_VZW.
So this sounds promising, but I don't think you said (directly) whether or not the switch I discussed in the original post would negatively affect my eligibility for the S7 BOGO rebate. Will it?
If it does not change eligibility, what about the @VZWSupport Twitter DM (the message was signed as *ET) I posted saying it would?
Thank you.
tjf
Bump to you RalphTTT_VZW.
If you’re new or an existing customer, simply add two lines to your plan. If you already purchased a S7 or S7 edge (within 14 days) just add a new line to take advantage of this offer. You’ll make monthly device payments on both phones, but the second phone is free after you receive your Visa gift card.
Free phone of equal or lesser value when you activate two new lines and purchase both with monthly device payments. Each phone: $28/mo or $33/mo; 0% APR. Retail price of S7 ($672) or S7 edge ($792) less up to $792 mail-in Visa prepaid gift card. Taxes on retail prices at sale. Lines must remain active for 6mos. Limited time offer.
Start a new topic or ask questions in the open forum.
