Stranger's contacts and photos auto-synced onto my phone

sgbron
Newbie

Verizon Cloud synced my contacts automatically, and now there are contacts and photos downloaded on my phone that are obviously from a stranger's phone. What is happening, and how do I ensure that Verizon Cloud A) does not continue to auto sync and merge my contacts with someone else's, and B) Make sure that my contacts are secure and not showing up on someone else's phone??!!

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Community Manager
Community Manager

sgbron, this is very strange. Which make/model phone do you have? Are you saving your contacts at an e-mail address, Verizon Cloud or Apples iCloud?


Try accessing your contacts online at My Verizon to edit/delete contacts that don't belong to you. Sign in here:


http://www.verizonwireless.com/wcms/consumer/products/verizon-cloud.html



LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply