Subscribe to mobile hotspot

adriana154
Enthusiast - Level 1

How do I subscribe to use mobile hot spot?

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vzw_customer_support
Customer Service Rep

That's a great question. Many of the unlimited plans come with mobile hotspot. Let's take a look at your account and see if your plan includes it. Please send us a Private Note for assistance.

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Toivoa9136
Newbie

I am having this SAME issue as it appears MANY others have. Maybe posting a possible solution INSTEAD of private messaging everyone may help?????

I pay for the Beyond Unlimited Plan therefore it comes with Mobile Hotspot.... or at least it should but says I need to subscribe to use it. 

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vzw_customer_support
Customer Service Rep

Toivoa9136, we always want to help om any way we can. So we can help, please send us a Private Note!

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JOBYRA112
Newbie

Can you help me I'm having the same issue 

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Luckyme87
Newbie

Wife and I both need to subscribe to mobile hot spot.  We have a new plan.  When I try to turn it on, it says I need to subscribe. 

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Luckyme87
Newbie

Subscribe me and my wife to mobile hot spot.

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vzw_customer_support
Customer Service Rep

We are here to help with this process. In order to have this provided to you we would need to access the account. Please send us a private message to further assist.-Jasper

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davewake
Newbie

I have the same issue. How do I send a private note to get help also.

 

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jav6
Champion - Level 3

@davewake wrote:

I have the same issue. How do I send a private note to get help also.

 


Use the Messaging (envelope) icon in the Forum.  You have to have the Private Messenger option turned on in your profile settings.  When composing a new private message you have to start entering name of the recipient that requested a private message, e.g. vzw_customer_support.

...Just another VZW customer...trying to offer some assistance...
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vzw_customer_support
Customer Service Rep

Hello, We are here to help with your needs. The hotspot is a line plan feature, but can also be added to separate to each line. Dm us, and we can review both. 

You can also look here -  https://m.vzw.com/m/huRe

as well as - https://www.verizon.com/support/knowledge-base-215850/

- Jose

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