Sync Contacts on desktop Verizon+ app

[KATBAL76]

I have seen this question before, but all threads are old so I could not comment. 

I saw the solution is to upload contacts from phone to Verizon Cloud, uninstall PC app and reinstall. The problem with this is - I don't need or want to pay for a Verizon Cloud account.

Isn't there some way to sync across platforms without all the gyrations?

Thank you

[jav6]

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@KATBAL76 wrote:

I have seen this question before, but all threads are old so I could not comment. 

I saw the solution is to upload contacts from phone to Verizon Cloud, uninstall PC app and reinstall. The problem with this is - I don't need or want to pay for a Verizon Cloud account.

Isn't there some way to sync across platforms without all the gyrations?

Thank you

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Storing your contacts in the Verizon Cloud is free.  You only have to pay if want to store pictures and/or messages, etc.

As for where the Message+ service gets its contact information, we've been trying to get information from the Verizon Messages Team with NO success.  The various Message+ access methods seem to use different sources for contacts.

[KATBAL76]

Thank you for the reply.  I always thought that contact storage was free, but whenever I try to log in, it asks me to select a plan; I can't seem to get past that.  

Appreciate your input.

[grumpyandcat]

I was having the same problem and finally got a live-chat agent to tell me that the free, contacts-only version is accessible only on phones.  You get what you pay for, eh?  Now that I've managed to sync the contacts I had on my pre-Cloud phone to a new one, I'm going to move them to a non-carrier service that doesn't have that limitation!

[vzw_customer_support]

grumpyandcat, thank you for sharing your experience. I am glad to know you were able to sync your contacts to the new phone. We encourage all to ensure their information is backed up no matter the service they select.

-Tionna