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System Update issue

I just got the S6 Edge yesterday. Pretty nice but I keep having this issue with the system update. I keep allowing it to update and after it loads with the green droid screen for bout 10 mins give or take, it restarts my phone. It then keeps asking me to repeat the process... I've done it about 5 times since yesterday.

Help! It seems it's not registering the update whatsoever. There also is no way to turn the update off notification off.

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Verizon_Support

Congratulations on your new device, CaptKirky. That is a great device you have there. I would run the software repair assistant on your device. Here is how: http://vz.to/1cZq2xX

See if this helps, if not then swing on by your closest Verizon Wireless retailor so we can get this sorted out for you. http://vz.to/1dhKfjh

AllisonC_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

CaptKirky

Not sure why it took ten times to work but it finally took the update. So no worries anymore.

Eventually, towards the end, it started showing a different load in screen so I knew something new was happening.

Verizon_Support

That is fantastic to hear, CaptKirky. Glad you are all fixed and updated. The eleventh time is the charm I suppose.

AllisonC_VZW
Follow us on Twitter @VZWSupport

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