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Text messaging notifications won't sound after update

So I updated today to what I am assuming is the 4.3. And ever since that, my text message notification sounds won't play. Yes, my phone's sound is on. When I receive a text, the phone will vibrate but not play my notification tone.

My other tones work fine (email and phone calls).

Any suggestions for what to do?

Comments

ezhawk

I have the same problem only mine is Text, Email, SnapChat, Facebook, the little chime when you plug in a charger. Everything.

@Verizon how do I roll back the update that has killed all my notification tones?!

MamaCashew

Check your volume controls. Go to settings, my device, sound, volume control. I did that and it seems the update turned the volume on my notifications all the way down.

I never would have thought to check there, but I did and my stuff works now!

ezhawk

My volumes were not turned down. Verified that. I ended up calling VZ and they got Samsung on the line and they said that this is a known bug with the latest update. Along with possibly breaking WiFi, horrible battery life, or even preventing the phone from powering on. What they said I needed to do was a factory reset on the phone. Once I did that, everything worked again. Samsung also said to not install any updates until they push 4.4 Kit Kat.

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