Please subject line
what happened just before it froze??
jn1957,
Help is here! We want for your phone to work like a well oiled machine. Were you doing anything in particular on your phone while it froze? Have you tried to turn the phone off? Please see these steps: https://www.verizonwireless.com/support/samsung-galaxy-note8-troubleshooting/#/main/device/&SMN950UZVV&9065/troubleshooting_steps/17991&17983&&&&Troubleshooting&&/step/32010
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Did the phone update recently?
