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iPhone 16 Pro on us with new line on select Unlimited Plans. No trade-in req’d. Online Only.  |  Buy Or get up to $540 when you bring your own phone.  |  Details
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Trade in back glass cracked

WOLFPAC991
Newbie
‎03-01-2018 04:21 PM

I have a samsung 8+ works perfectly. The back glass is cracked. Finger print scanner, camera, everything works. What is the trade in value for it?

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Ann154
Community Leader
Community Leader
‎03-01-2018 04:42 PM

Zero dollars. Physical damage negates any value for a trade in through Verizon Wireless.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep
‎03-03-2018 04:26 PM

WOLFPAC991, since the device is damaged with the back glass being cracked it would not be eligible for a trade in amount. We apologize for any inconvenience. EdgarT_VZW

 

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brandonltxxp
Enthusiast - Level 1
In response to vzw_customer_support
‎12-08-2019 01:09 AM

Verizons terrible. 

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