Trouble receiving attachment with message

wjsbuff
Enthusiast - Level 1

I get this message:

Message size: 30 kb

Expires: 12:00 PM Dec. 16

Download

When I press "download" it just keeps working-never finishes downloading

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Ann154
Community Leader
Community Leader

Do you have the WiFi radio turned off and the cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Community Manager
Community Manager

Hi wjsbuff,

Let's get your messages flowing! What messaging application are you using? Please download and install Verizon Messages application http://bit.ly/13rcZfv and test.

AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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