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Unable to turn Private Mode on. I am not using ART runtime and have previously set up private mode. I am not even able to "switch" it on, it is almost as if it is permanently turned off. I know how to access it, and have turned it on previously. I have read other forums discussing that if i am using runtime ART that it needs to be disabled and turned to Dalvik in the Developer Options. Does anyone else have this problem or know the solution to it?
Solved! Go to Correct Answer
verizonuser1209,
This is very interesting! This hasn't proven to be a common issue with the Galaxy s5. Let's take a look and see what we can do to get it back into private mode. Have you tried restarting the device? How about testing it in Safe Mode? http://vz.to/1B5LU1C
Let us know if these steps help!
TrevorC_VZW
Follow us on Twitter @VZWSupport
verizonuser1209,
This is very interesting! This hasn't proven to be a common issue with the Galaxy s5. Let's take a look and see what we can do to get it back into private mode. Have you tried restarting the device? How about testing it in Safe Mode? http://vz.to/1B5LU1C
Let us know if these steps help!
TrevorC_VZW
Follow us on Twitter @VZWSupport
Restarting the device worked. Thank you!
verizonuser1209,
You're very welcome! Glad to hear that step resolved it. Let us know if there's anything else we can help with.
SarahO_VZW
Follow us on Twitter @VZWSupport
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