I came up with this idea because the JB update created only one problem to me. The Backup Assistant Plus app was not working for me and when I called Verizon, the tech had me do a factory reset that cured the problem. I think that Verizon should put the updates on their website and allow us to download them on to our home computers. Then we could connect our phones to the computer via the USB cable and start the update. If the update doesn't work the first time, we could simply re-install the update by re-connecting to the home computer and start the update again.